Faq

Frequent answer and question

General question

Introducing Travelogate. Finding the best flight deals is made easier for our customers by our travel experts. You can make reservations with us by calling our toll-free number 1-800-577-2778 or chatting with us online via Facebook or our website.

We have several agreements in place with almost all of the airlines, and we pass the advantages along to the clients. You will be able to save your hard-earned money in this way.To get in touch with customer service, send us an email or give us a call at 1-800-577-2778, which is our toll-free number.

All major payment methods are accepted by us. - • Discover • MasterCard • American Express • Visa • MasterCard • We also accept Cash direct deposits. All transactions are secure, and the client's data is all protected.

E-tickets and a passport are both required. You might also need to carry government-issued documentation if your visa is expired. In order to clear up any misunderstandings, it is advised to discuss the matter with the travel agent when making reservations. To avoid any issues at the airport, it is also advised to bring the credit or debit card you used to make the purchase. However, we ask that before making a reservation, you confirm with the embassy if you have any questions.

Within 24 hours of making your reservation and completing all necessary paperwork, you will receive your electronic tickets. If you somehow missed it, call us and we'll immediately send you e-tickets. We will provide you with your individual identification number, which you can use to contact us in relation to the same reservation in the future if you have any questions or wish to make any changes. Your itinerary and e-ticket will be sent to you in an email, which you can print out and bring with you to the airport to check in.

An e-ticket is an electronic version of a paper ticket. This is emailed through following making your booking. If you misplace it, please send a request through to our Customer Care Team for this to be resent to you. For international travel, it is suggested to take a paper copy of your e-ticket and itinerary to present at the check-in counter.

If a booking is unsuccessful the payment method will not be charged. However, in the unlikely event that this occurs, please contact our Customer Care Team and they will be able to assist you further.

Yes, your information is protected by systems within compliance. For this reason, if you are applying for a refund some months after you made your booking, we may require your bank details to reimburse you as we do not hold your information for any length of time.

If you have lost your e-ticket or itinerary please contact our Customer Care Team and request for this to be resent through to you.

We will be requesting the Airline for Bassinet, it is subject to airlines confirmation.

Infants can carry 10KG on international flights.

Regular question

The cost of a cancellation differs from airline to airline. Some bulk purchases are non-refundable, but all of this information will be covered during the phone or email reservation process. There would be a penalty charge for this. To process your application, contact us by phone at 1-800-577-2778 or by email.

The cost of a date change varies from airline to airline and is disclosed on the booking confirmation email. While making the reservation over the phone or via email, all of this information will be covered, including the non-changeability of some bulk deals. If there was a fare difference, there would be some sort of penalty charge. Date changes are dependent on seat availability, so please get in touch with us as soon as possible to process your application by email or phone at 1-800-577-2778.

The person who is paying for the tickets must be the owner of these documents. Below is the list of documents: • ID proof • Credit card front & back scanned copy or picture (you may hide first 12digits of the card). • Authorization form to be filled while making reservation.

There are still a few airline combinations that permit 1 PC as a checked bag with 1 hand bag of 7 kg, despite the fact that most international flights permit 2 PCs as checked in bags along with 1 hand bag of 7 kg. However, when making a reservation over the phone or via email, all baggage-related information will be covered. You can pay for additional baggage at the airport if you want to bring more than you are allowed.

You can, without a doubt. You can take advantage of any special promotion that is running at the time you book domestic flights within the United States or India. Please inform the travel agent when making international flight reservations so that they can attempt to combine domestic and international flight tickets so that you can bring your international luggage on domestic flights as well.Making such choices might be slightly more expensive, but you can discuss this and make a decision at the time of booking.

The phone number that your bank or credit card company has on file for you is referred to as a billing phone number. Your bank or credit card company can get in touch with you at this number.

This can vary depending on the circumstances of the cancellation, and also on the airline’s procedures. Some refunds can take up to 12 weeks or longer to get back from the airline. Many refunds can be processed within 10 working days. However, we cannot guarantee a specific time frame.

Infants are deemed as those travelers that have not reached the age of two at the time of travel completion. Infants do not get a seat. If you require a seat for an infant then you will need to book a child fare. You still enter the correct date of birth. If in doubt please check with our Customer Care Team.

Advance question

Customers can save money on airfare by taking advantage of bulk fares, which also help airlines operate more efficiently. Travelogate is growing in popularity among travelers because it has agreements in bulk with the majority of airlines. Simply because of this, we are able to offer our loyal customers the best deals. There are limitations when purchasing bulk fares because they are available for a limited time (flash sale) and have a finite number of seats. This is entirely a "first come, first served" transaction.

There are many reasons why this could happen. Operators typically only have a certain number of discounted airline tickets available. The quota might have been used up by the time you accessed the system. Additionally, the majority of low-cost airline tickets have specific travel restrictions that might not fit your particular travel needs, so they were trimmed out.Another possible explanation for the change in flight ticket offers is that the backend team continuously updates the airfare on a real-time basis.

The airline classifies any child under the age of 18 who is traveling alone and unaccompanied by an adult as an unaccompanied minor. There are different guidelines for unaccompanied minor travel for each airline. To find out the specific rules, it is always preferable to contact the airline directly. Airlines typically have age restrictions; kids under 5 cannot fly by themselves. Airlines may impose a fee of $25 to $75 per segment at check-in and only allow the use of direct or non-stop flights. (Flights with a stopover but no change of aircraft are exempt.) Unaccompanied minors are sometimes not permitted on late-night flights by some airlines. Reservations for unaccompanied minors must be made over the phone during business hours and cannot be made on our website. After you make a reservation with us, a member of our sales team will inform you of any additional steps that are needed.

You should always have a prescription for any medicines, hypodermic needles, inhalers etc that you require whilst you are on your journey, and keep them with your medications. The volume of your medication needs to comply with carry-on baggage allowances.Some common over the counter medications may not be allowed in certain countries. You should consult the customs and immigration websites of countries you are visiting.

Your boarding pass is the document that allows you to get on the aircraft. You will get your boarding pass when you check-in for your flight. If you check-in online, you can often save your boarding pass electronically on your phone, but we always suggest having a paper copy as well.

Should a schedule change (this is when an airline has a change from their original flight details) occur, you will be notified of this and provided with alternate flight options. If you are traveling within 96 hours please be sure to contact our Customer Care Team for updated information to avoid problems at the airport.

The airline no-show policy is that if you miss a flight on your ticket, all onward flights will be canceled without notice. You will be unable to use the rest of your ticket. Some airlines may reinstate the ticket for a fee if they are the only airline on the ticket. These fees can be very high. It is a good idea to have travel insurance as customers may be able to claim a loss, in the event of unforeseen circumstances.

Should this occur please go to the airline service desk immediately. Ensure that you have your bag tags received at the time of check-in or baggage drop-off to provide the service desk as proof. Any insurance you have purchased may also help.

Only if the fare is refundable, normal penalties and fees will apply. If the fare is non-refundable, a refund on unused taxes may be possible.

Although uncommon, this may happen for a variety of reasons. Should this occur please contact our Customer Care Team and they will be able to assist you further. This commonly occurs when a traveler does not have the correct visa or documentation for the destination they are traveling to, or their passport has expired or does not have sufficient validity in it for the destination they are traveling to.

Generally, airlines do not allow for tickets to be transferred to another individual.

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You weren't able to find what you were looking for. Contact us by calling +1-800 577 2778, which is toll-free.

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