TRAVELOGATE is an online travel portal that makes it easy to book flights from the United States to India and answers all of your questions before you buy. Customers are urged to read the Terms and Conditions carefully before using any of TRAVELOGATE services. These Terms and Conditions represent an overarching agreement and understanding between the 2 parties. As a result, by purchasing a ticket on ‘TRAVELOGATE.com,’ you are agreeing to all of these Terms and Conditions excluding reservation. We reserve the right to edit or change the policies at any time. Any policy changes will be announced and updated on the site.
General conditions governing air transport
In terms of air travel, TRAVELOGATE’s responsibilities are confined to facilitating your air ticket bookings. TRAVELOGATE does not have the authority to dictate the type of aircraft operated by any airline. TRAVELOGATE also has no control over any additional fees imposed by a certain airport or airline. TRAVELOGATE is also not liable for any damages incurred as a result of airline cancellations, route changes, or seat changes. The airlines have complete control over flight timetables and schedules. TRAVELOGATE will not be held liable for such modifications and will not issue refunds for missed flights as a result of such occurrences.
If the second flight is scheduled to depart from a different airport after a stop-over, you will be responsible for your own transportation to the new airport. TRAVELOGATE will not compensate you for this, and will not be held liable if you miss your next flight.
TRAVELOGATE will not be held liable for any delays or schedule changes caused by labor conflicts, strikes, or weather conditions.
Residents of the United States, its possessions, protectorates, and territories, who have all of the necessary power and authority to engage into and perform the duties that under Terms and Conditions, may purchase the Services supplied by TRAVELOGATE. To buy a TRAVELOGATE Trip, passengers must be at least 18 years old.
We reserve the right to amend or modify our Terms and Conditions at any time and without notice, with the knowledge that certain modifications will not be applicable to Trips booked before the amendment or change. It is also critical that you read and accept our Terms and Conditions before making a reservation, especially to ascertain which terms are in effect at the time, in case they have altered since last time you placed orders with TRAVELOGATE or checked our Terms and Conditions.
Our tariffs are contractual tariffs, which means that once a reservation is made, no claims considering the cost of a trip will be addressed. Unless otherwise mentioned in the offer’s description, the following items are not included in the advertised price:
The policies for cancellation and changes differ depending on the service or vacation purchased. If you require additional information, please contact our customer service representatives at the time of purchase or before.
Any modifications in the route or duration of the journey are subject to the flight fare rules. We are free to rearrange flight routes and times owing to changes in environmental circumstances such as weather or as a consequence of political changes. In the event of significant changes, we will provide advance notice as soon as possible. In this situation, we will provide you with different route options or dates to meet your needs, as well as a package of comparable cost and standard. If you have some time before your flight, we have a few options for you:
You have the option of replacing your vacation with one of equivalent quality. It would be a good offer from us if you had the ability to choose alternate excursions without having to pay any further fees. If your replacement trip is less expensive than the original, we will swiftly refund the difference. If you don’t like the vacation we’ve put together for you, you can decline and choose from alternative options. And you must pay for such arrangements, which means you must pay an additional fee for a package that we do not offer, and we will reimburse you if your package is less expensive than the original. All of the preceding points are not relevant to small and large adjustments; we will respond to your questions and provide you with compensation and refunds if we owe you any. All depends on the conditions, and in some cases, we may not be obligated to pay you everything. There are always exceptions, so keep this in mind: If we are compelled to change the flights, no reimbursement will be given to anyone. It can happen as a result of unforeseen and unpredictable events that are beyond our control. Furthermore, if you commit fraud or failure to comply with company policies or booking terms, no refunds or reimbursements will be given. In this situation, we will be forced to cancel the flight prior warning, and you will not be refunded.
Due to “force majeure,” we may be required to cancel your flight after you depart and before the completion of your vacation. If this happens, we’re sorry but we won’t be able to offer you a refund until we get it from our suppliers. You will not be compensated, nor will you be reimbursed for any expenditures or expenses incurred on your own, and this will only happen in exceptional circumstances.Important: All vacation packages, including air tickets, are non-refundable. Only if the following requirements are met will refund requests be considered.
Only until we get a return from our suppliers will we process your refund claims. After you complete your refund request, you will receive an email confirming that our customer care person has received it. This does not imply that you are eligible for a refund. First and foremost, we will check with the airlines to see if there are any possible fare rules. Then, if the airlines permit refunds, your request will be considered and a refund issued. Refunds can take up to 4-6 weeks to get in your account.
Bookings may be canceled on rare occasions due to circumstances beyond our control. While we make every effort to avoid canceling or making changes to reservations, we reserve the right to do so without notice. Some changes are minimal and have little impact on travelers, but others have the potential to disrupt travel arrangements and must be avoided. These adjustments consider your lodging, departure times, and travel destinations. All of them can be altered to a location that is more easy for you to access, and this will be done in the event that your trip is coordinated by us. Changes to flight dates and times are subject to availability and payment of a change charge per passenger, as well as any additional costs incurred in between initial total price paid and the lowest overall price available for the new trip.
The procedure for producing travel documents and/or tickets is determined by the amount of time between the date of issue and the date of departure, as well as the type of service you require. TRAVELOGATE and Do Not Accept Any Responsibility if a passenger provides inaccurate information.Only the traveler who puts the order and individually agrees to these Terms and Conditions will receive travel documents.
TRAVELOGATE strongly advises travelers to acquire travel, cancellation, lost baggage, and medical emergency insurance before embarking on their voyage. TRAVELOGATE does not take accountability for any uninsured damages, therefore you can easily file a claim in the event of damage or loss.
You must check that all relevant travel documentation, such as your visa, passport, and insurance, are up to date before departing. You should have your valid visa, passport, certificates and permits, as well as any medical certificates, with you when traveling outside the nation. A passport and visa valid for at least six months are required for international travel. Non-citizens should contact the consular office to learn more about the trip’s requirements.
Every passenger must have a valid government-issued passport or identification card. All foreign ports of entry require that travelers have the required paperwork, including visas, transit visas, Schengen visas, and other entry permits. When entering your destination, make sure your passport is valid for at least 6 months after your return date. It is completely the duty of the passenger(s) to obtain the necessary documents for entry into the nation to which you are traveling or transiting. Certain overseas cities may require a round-trip or continuous ticket. In case you are traveling one way, we request you to check with the airline or Consulate General ahead of time to be safe from any problems at the airport.
Every country has its own set of laws, customs, and risks, so passengers traveling to other countries should indeed be prepared for the unexpected. TRAVELOGATE is not accountable for any issues, and we should not be held accountable. Our services only comprise organizing your vacation; we do not promise that you will not have any troubles during your trip. You should follow the destination’s local rules and regulations for ease of travel. TRAVELOGATE will not be liable for any damages, losses, or additional expenses incurred as a result of your failure to do so.
TRAVELOGATE reserves the right to cancel your trip if any traveler appears to be unruly with the personnel or other travelers. In this instance, you will be responsible for the cost of an alternate trip and accommodation. Because data comes from a variety of sources and providers, not all of the information displayed on our site is guaranteed to be correct. So, before you book any vacation, conduct some study or investigation using the information on our website. It is necessary to conduct research to ensure that our site meets all of your criteria.
We use numerous types of photographs connected to lodgings, restaurants, bars, clubs, and travel destinations on our website, bulletins, and brochures. All of these aren’t recommended because they come from a third-party source and are presented for marketing purposes. We do not give accurate representations of our services here, and we cannot guarantee that the material in the brochure, newsletter, or website is current. You should not use the information on our website as advice, and you should conduct your own research to confirm the services listed on our website.
TRAVELOGATE WILL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. TRAVELOGATE SHALL IN NO EVENT BE LIABLE TO THE TRAVELER FOR MORE THAN THE AMOUNT PAID FOR TRAVEL. TRAVELOGATE COLLABORATES WITH 3RD PARTY AGENTS OR VENDORS FOR TRAVEL BOOKINGS, INCLUDING TICKETS AND ACCOMMODATION, AND WE ASSUME NO RESPONSIBILITY FOR THEIR WORK. WE ARE NOT RESPONSIBLE FOR ANY DEATH, INJURY, OR DAMAGE TO PERSONS CAUSED BY ANY PURPOSE OR VIOLATION OF THE VENDOR’S POLICIES.
TRAVELOGATE PROVIDES YOU WITH ALL GOODS AND SERVICES ON AN “AS IS,” “AS AVAILABLE” BASIS. AND WE ARE NOT RESPONSIBLE FOR PROVIDING YOU WITH GOODS IF THEY ARE NOT IN STOCK WITH US.
You agree to defend and indemnify TRAVELOGATE, its affiliates, partners, joint ventures, and/or their respective suppliers, as well as any of their respective officers, directors, managers, employees, and agents, against any and all claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind or nature, including but not limited to reasonable legal and accounting fees, brought by:
-you or on your behalf in excess of the above-mentioned liability;
-by third parties as a result of your violation of these Terms & Conditions, notices, or documents referenced on the Website; your violation of any law or a third party’s rights;or
-your access to and use of the Website
We only book flights via our suppliers or 3rd-party vendors, and because we are not aware of all of the carriage systems of airlines or aircrafts, we are not able to keep you up to date on everything, and our brochures or advertisements may contain information that differs from that provided by the airlines, TRAVELOGATE cannot be held liable if any vendor changes flight timings, reschedules your trip, changes your seats and sort of aircraft, or cancels the flight.
In case this occurs, you should call your individual airlines to obtain complete flight information and guarantee that you arrive at your location on time or ahead of schedule. TRAVELOGATE will not reimburse you if you miss your flight or have any other problems while on the road, or in case your boarding is rejected because of the reason of missing documentation.
It is your obligation to examine whether you will be able to attain the 2nd airport on time if you are going on stopover flights and have booked two tickets. TRAVELOGATE will not recommend anything in this regard, and you must ensure that you have sufficient boarding scheduled time at the second airport, which is the case for flights that are connected. You will be responsible for all expenses to go to the second airport; we will not pay anything, and there will be no reimbursements if you skip the second flight.
TRAVELOGATE will not pay any compensation or claims resulting from airline cancellations, lags, or adjustments. We will not be held liable if you bother to notice in or boarding your flight because of your error or any health requirements.
Every booking must include an e-ticket, according to IATA (International Air Transport Association). However, due to technological challenges, babies under the age of two may not receive an e-ticket, and if this occurs, we will be unable to reserve your reservation. We have no control over the situation and are not responsible for anything. We can propose alternate routes; if you choose to take them, that is OK; if you do not, we will be forced to cancel your reservation, and you will be refunded within 30 days.
Your flight will be immediately canceled if you fail to notice on time at all under the circumstances. If you have a return trip, we recommend contacting us on the day of departure to ensure that the return flight is available.
If your flight is canceled or delayed for whatever reason, airlines will arrange for you to be transported by bus or train instead. If you book your connecting transportation with us, make sure to book flexible or refunded tickets to avoid any financial losses.
It is your responsibility to double-check your return ticket with local carriers 48 hours before your flight. If you bought your ticket through an agent, they are responsible for confirming your flight. If this is not done, your seat will be given to someone else if no confirmation is received from you. TRAVELOGATE shall not be liable for reconfirming your return ticket if you fail to do so.
If your luggage is mishandled, damaged, or lost, TRAVELOGATE has no liability. Only if there is a valid explanation for the loss or damage caused by the airline’s mistake is the airline liable for reimbursement. If you contact your airline and announce the damage, absence, or loss of your personal belongings before leaving the airport, and then file a declaration with the originals of the travel ticket, baggage check-in slip, and declaration, you may be eligible for compensation.
An infant is a child under the age of two who does not require a separate seat. However, most airlines require you to pay the fare, which is typically 10% of the adult fare.On some flights, children (between the ages of 2 and 11) may be eligible for a ticket reduction.
Pregnant women are subject to several limitations when flying. Different airlines have different limits on pregnant women flying on board planes, which can range from 7 to 30 days prior to the due date. If you are refused boarding, TRAVELOGATE is not responsible.
We offer several excursions that include activities such as skiing, surfing, diving, and other activities that need you to be in excellent health. As a result, as a traveler, you should not bring anything that could hurt your health on a trip, and TRAVELOGATE will not be held liable if anything goes wrong. Activities such as skiing and surfing require your heart and mind to be stable and strong, and if you are not sufficiently suited to participate in these activities, we advise you not to do so because we will not be responsible for any mishaps. Travelers will be accountable for their own health, whether it is mental, physical, or otherwise. If a major issue arises, TRAVELOGATE assumes no responsibility for it. It is conceivable that a physician will see you, but we will not pay for any treatment and you will be responsible for paying for it yourself. We are also not responsible if something bad happens to you.
The laws of the United States will govern these Terms and Conditions and the connection between Traveler and TRAVELOGATE, without respect to its conflict of law rules.
The successful party shall be entitled to attorney’s fees, costs, and expenses if any act of law or equity is filed to enforce our Privacy Policy, TRAVELOGATE website, or other literature or materials concerning TRAVELOGATE.
TRAVELOGATE is not liable for any event that occurs due to extreme weather or is beyond our control. Force majeure indicates that some circumstances are beyond our control, and we must take required actions as a result of such circumstances, such as canceling or postponing a flight or any other travel-related activity. Earthquakes, floods, tsunamis, mudslides, security alerts, war, labor disputes, disease outbreaks, and other natural disasters are examples of conditions over which we have no control. We cannot guarantee your returns in such instances, and you will not be able to recover your money from TRAVELOGATE, as we have the right to cancel or postpone any flight due to Force Majeure.
All of these terms and conditions represent both TRAVELOGATE and the traveler’s joint understanding. TRAVELOGATE makes no promise that if someone breaches these terms and conditions, action will be taken, and no waivers or adjustments will be given under any clause unless both parties sign these terms and conditions.
You can file a charge dispute with your credit card company (“chargebacks”). If you have a question about a charge on your credit card statement, we encourage you to contact TRAVELOGATE before disputing it with your credit card provider so that we can discuss and address any questions or issues you may have regarding our charges. TRAVELOGATE will work with you to resolve your problems in all circumstances. TRAVELOGATE reserves the right to contest any chargeback that it considers is improper, as detailed further below. TRAVELOGATE also reserves the right to completely cancel any booking in the event of a chargeback. TRAVELOGATE considers the following chargeback situations to be improper and reserves the right to investigate and refute any such chargeback claims, as well as to recover the expenses of such chargeback claims from you.
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